...and then I asked some students for their thoughts.

Four days later, five of the 23 class members had already sent e-mails to express their thoughts, and all of them contained roughly the same message: don't bother.
"There's no reason other people can't turn their stuff in on time," one student grumbled. Another agreed: "...[this] is hardly grueling work." "I haven't had all that much trouble keeping up," the third e-mail stated. "If a student can't make it through this class, they will never make it through an intensive writing course," opined a fourth.
By this point, I was becoming downright insecure. Had I made the course too easy? In addition to each week's discussion board and timed quizzes, there are weekly chapter readings, PowerPoint presentations, and video lectures, as well as broader grading measures such as mid-term essay exams and a final paper. I have never been accused of being an "easy" instructor in any of the other four courses I've taught for Yavapai.

Those who wrote to offer feedback had other points to make, too. "I think that sometimes students can be insensitive to the fact that a professor has a life too that doesn't revolve around WORK," one wrote, and others offered a similar sentiment: why create more work for yourself?
When I wrote my original post, though, I had already tackled these considerations. Nothing within the student feedback I received directly countered my current policy or my proposed policy. Further, all of those who had taken the time to offer their thoughts fell solidly into the camp of overachievers, having never submitted any late work, while students who were sitting on late and missing work were not-so-mysteriously mum.

"There are times when I knew I had a very busy week coming," wrote one student. "Maybe consider opening the following week's assignment that Saturday or Sunday. That way a student with a ridiculous schedule like mine could get a jump on it. This is a first world problem and not that serious."
And they also had suggestions about other ways to create a student-friendly late work policy:

"I would say if you do offer an extension make sure you either limit how many times a student uses it or deduct 10% of the points. That way no one is taking advantage."
"Perhaps it would be a good idea to say this is the due date for full credit and every day after that you lose x amount of points. That way the people that really want the good grade will never take advantage unless it is an emergency and the people that are either really busy or lazy can decide on how important their grade is."
Isn't it crazy how when we take the time to ask people what they think, they'll tell us?
So it's back to the late policy drawing board for me. Do I still think mine needs tweaked? Definitely. I discovered through the process of asking for feedback that, to at least one student, "the syllabus came across as though you were a little mean and intimidating and I was scared I wouldn't enjoy this class but over the weeks I personally dig you. I think you are fair and I think that you are open and create a good atmosphere for everyone to learn." Although I was obviously pleased by her eventual conclusion, I realized this is NOT the way I want to begin my relationship with students, especially since I have reconfigured my mental image of myself-the-teacher as a facilitator.
Ultimately, it is clear to me that I need to put this incredibly helpful student feedback to use and make some changes. And perhaps most importantly, the process has underscored for me the importance of just asking and listening.
Sounds like the suggestions you got from students are what they've already experienced in other classes. Deducting 10% each day is a time-honored penalty, as are limited extensions and "get out of jail free" coupons. The feedback I've gotten from my students, AFTER they've had some experience with no penalty for late work, falls into three main camps. First and most common is the "Thank you, thank you for letting me cope with my life without stressing about missing a deadline." Second most common is "This is harder than firm deadlines because I have to be responsible for scheduling myself." And a distant third is "It's your fault I'm behind because you didn't tell me what to do and when."
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